No Return & No Refund Policy – Ciyaal Perfume

(A Unit of Saps Lifestyle Private Limited)

Thank you for shopping with Ciyaal Perfume.

At Ciyaal Perfume, we are committed to offering premium fragrances and a smooth, satisfying shopping experience. Please review our policy carefully before placing your order.

No Returns & No Refunds

Due to the nature of our products, all perfume sales are final.
For hygiene and safety reasons, perfumes cannot be returned, exchanged, or refunded once delivered.

Damaged or Incorrect Orders

We take utmost care while packing and shipping every order. However, in the rare case you receive a damaged or incorrect product, please contact us within 24 hours of delivery with the following details:

1. Your order number

2. Clear photos of the damaged or incorrect item

3. An unboxing video (if available)

After reviewing your request, we will confirm whether a replacement can be issued. Replacements depend on stock availability and will be processed within 7–10 working days, at our discretion.

Order Cancellations

Once an order is placed, it cannot be canceled, as processing begins immediately to ensure timely delivery.

Shipping Policy

All orders are shipped promptly and are typically delivered within 4–5 working days.

Contact Us

For assistance with your order, feel free to reach out:

📍 Ciyaal Perfume
Subhash Nagar, New Delhi, Delhi, India - 110027

📧 Email: info@ciyaalluxuryperfume.in
(If you want, I can update this email to your real email address.)

By completing a purchase from Ciyaal Perfume Online Store, you acknowledge and agree to this No Return & No Refund Policy.

✨ Thank you for choosing Ciyaal Perfume. We deeply value your trust and support!